TheFiscalFinder
● NAICS category

Telephone Answering Services

NAICS 561421
$276.9M
federal awards, FY2025
2
recipients
NAICS 561421
code
Part of Administrative, Support, and Waste Management Services →

Obligations by year

≈ computed
$101.8M
FY20
$118.8M
FY21
$116.8M
FY22
$154.8M
FY23
$250.9M
FY24
$276.9M
FY25
▲ 172%
since FY20

Top recipients

Peckham Vocational Industries, Inc.$244.7M
Louisiana State University$280.9K

Top funding agencies

Department of State$246.6M

Largest awards in this category

Beneficiary Contact Center Operations
awarded 2009$879.1M
Contract HHSM5000001
awarded 2006$500M
Contract 19AQMM19C0070
awarded 2019$463.5M
Call Center for National Passport Office
awarded 2013$208.8M
Provide Staff, Facilities, Technical Infrastructure, Supplies, and Support…
awarded 2025$162.4M
Provide Staff, Facilities, Technical Infrastructure, Supplies, and Support…
awarded 2024$158.5M

Total value over each award’s life, largest first.

Related industries

Facilities Support Services$38.3B
Security Guards and Patrol Services$6.2B
Janitorial Services$2.1B
All Other Support Services$1.8B
Telemarketing Bureaus and Other Contact Centers$1.1B
Temporary Help Services$883M
Investigation and Personal Background Check Services$852.4M
All Other Travel Arrangement and Reservation Services$798.2M