TheFiscalFinder
● NAICS category

Telemarketing Bureaus and Other Contact Centers

NAICS 561422
$1.1B
federal awards, FY2025
3
recipients
NAICS 561422
code
Part of Administrative, Support, and Waste Management Services →

Obligations by year

≈ computed
$774.9M
FY20
$1.1B
FY21
$860.3M
FY22
$915.4M
FY23
$1.1B
FY24
$1.1B
FY25
▲ 43%
since FY20

Top recipients

Maximus Federal Services, Inc.$1.1B
Fred Hutchinson Cancer Center$7.8M
Peckham Vocational Industries, Inc.$2.9M

Top funding agencies

Department of Health and Human Services$876.4M

Largest awards in this category

Contact Center Operations (Cco)
awarded 2013$5.5B
Contact Center Operations
awarded 2022$2.8B
CDC Info Surge Support and National Covid 19 Vaccination Assistance Hotline
awarded 2021$354.6M
Other Function, Customer Contact Center (Ccc)
awarded 2017$236.6M
Contact Center Operations - Bridge Contract
awarded 2022$176.4M
Agent Contact Center Customer Service Representative I Fte 410 COVID-19
awarded 2020$98.4M
Build, Test, Deliver and Maintain Integrated Information Systems That Support…
awarded 2024$92.3M
CDC Info
awarded 2022$91.5M

Total value over each award’s life, largest first.

Related industries

Facilities Support Services$38.3B
Security Guards and Patrol Services$6.2B
Janitorial Services$2.1B
All Other Support Services$1.8B
Temporary Help Services$883M
Investigation and Personal Background Check Services$852.4M
All Other Travel Arrangement and Reservation Services$798.2M
Security Systems Services (except Locksmiths)$783.9M