● Single award · contract
Contract 16PBGC24F0050
A single federal award, with both ends of the trail linked.
$135.7M
total award value
2024
action date
36 mo
period
16PBGC24F0050
PIID
Description
This to Is to Improve Customer Service Scores Reported by a 3RD-PARTY Vendor Who Completes a Quarterly Participant Caller Survey. PSD Seeks to Improve CX by Reducing the Number of Contacts & Paper Forms Customers Complete to Fulfill Requests.
Awarding agencyPension Benefit Guaranty Corporation →
RecipientSerco Inc →
Place of performanceVirginia →
CategoryPSC R499NAICS 541330
Competed?Not recorded✓ from source
Total (exact)$135,741,413
More awards to Serco Inc
awarded 2013$1.2B
awarded 2018$1B
awarded 2023$786.1M
awarded 2018$491.8M
awarded 2015$378.8M
More from Pension Benefit Guaranty Corporation
awarded 2019$141M
awarded 2020$130.5M
awarded 2016$117.6M
awarded 2016$112.4M
awarded 2016$89.5M
🔎
Why the labels? The graph is only worth anything if the links are trusted. Facts taken straight from a federal filing are ✓ from source; anything we compute or infer (corporate parents, districts, competitors) is ≈ inferred and worded carefully, never asserted as fact.