Contact Center Tier 1 (CCT1)- the Purpose of This Task Order Is to Provide Tier 0 and Tier 1 Level Support…
FY2021 · complete year · data as of 2026-07-12
A single federal award, with both ends of the trail linked.
Award 70SBUR21F00000089 is a contract from the Department of Homeland Security to General Dynamics Information Technology, Inc., $184.6M obligated, FY2021 to FY2027, for Contact Center Tier 1 (CCT1)- the Purpose of This Task Order Is to Provide Tier 0 and Tier 1 Level…. The work is performed in Virginia. It is classified as NAICS 541511 (Custom Computer Programming Services) and PSC R426 (Support- Professional: Communications). Source
Description
Contact Center Tier 1 (CCT1)- the Purpose of This Task Order Is to Provide Tier 0 and Tier 1 Level Support for the Uscis Contact Center by Assisting the Public with Information on Immigration Related Services and Benefits.