An Enterprise-Wide Digital and Customer Care Platforms and Services Solution (Enterprise-Wide Digital and…
A single federal award, with both ends of the trail linked.
Award 91003119F0003 is a contract from the Department of Education to Accenture Federal Services LLC, $943.2M obligated, FY2019 to FY2027, for An Enterprise-Wide Digital and Customer Care Platforms and Services Solution (Enterprise-Wide…. The work is performed in Virginia. It is classified as NAICS 541512 (Computer Systems Design Services) and PSC R415 (Support- Professional: Technology Sharing/Utilization). Source
Description
This Task Order Is for an Enterprise-Wide Digital and Customer Care Platforms and Services Solution (Enterprise-Wide Digital and Customer Care Solution, Aka Ewdccps, Aka DCC) That Will Enable an FSA-Branded Omni-Channel Engagement Approach Led by a Mobile-First, Mobile-Complete, and Mobile-Continuous Digital Platform Supporting the Complete Lifecycle of Student Financing.